people rant
I hate people that talk down to you. Well, talk down to *me* specifically. Either because I happen to work in customer service, or because I'm younger than they are, the feel they have the *right* to speak disrespectfully to me, and for me to just sit there and "yes ma'am, yes ma'am" them to death.
(Side Note) I wouldnt do it, but I totally respect waitresses that spit in customers food. Most people are assholes and deserve it.
Stupid People:
They look you over, head to toe - now at my job, remember, we wear vests, that have the store name on the vest, and our names on our badges - and ask "Ms. Wal*Mart!!! Ms. Wal*Mart, I'm talking to you!!!"
For starters, 'Ms. Wal*Mart' is not my name. I have no idea that you are yelling at me for you attention when you just shout out random names or "MISS". Or, fuck, people call me Ma'am. I reserve "ma'am" for anyone over 30. Being that I look like I'm 16, don't expect me to ever respond to a "ma'am" yell. It just won't happen. I just don't think you are talking to me when you say ma'am, not out of disrespect, I just don't picture myself as a "ma'am", sorry.
The all time favorite - a customer comes up to me, looks me up and down, stares at the name badge even and then asks the stupidest question possible - "Do you work here??"
..........
Noooooooooooooo, I made myself this vest to *look* like I work here. I know when I get asked this one, I end up rolling my eyes and sighing. I can't help it; blantant stupidity to my face absolutly boggles my mind. And it always happens in the exact way that I have described. If they didn't look at the whole ensemble, or just out of the corner of their eye, I could understand. But the fact that they have taken atleast 30 seconds to determine that indeed I *do* work there, yet still feel the need to ask....something I'll never understand.
The lines get long. It is a fact of life. Some people have the audacity to ask if I'm going to open another register. Let me make things perfectly clear right here - if I had another person to "open another line" they would already be on. It's as simple as that. The fact that the lines have gotton long, and there is no notice of anyone else hopping on register would mean there is no one else *to* hope on register. *shrugs* it happens. Everyone is in such a rush now adays. The worst, are the people that bitch in line saying "it's always this busy on Saturdays and they never have anyone...ect...." If you know that it always gets busy at that time, and are sick of waiting in line for those extra 5 minutes of your life - I know, it's *kiiiiiiiilling* you, right? - don't come in at that time. You *know* it's busy, you *know* we're short-handed, you *know* you're going to be pissed waiting in line. Save yourself, and us, the trouble, PLEASE.
Then they gotta single me out, 'cuz I'm a freakin' ''customer service manager'' and bitch to me that we don't have enough employess to run the store. That's great lady. I don't do the hiring, I don't do the firing. My job pretty much consists of helping the cashiers, not *hiring* the cashiers. If you know anyone that wants a job, send 'em our way, 'cuz as you said, we obviously need the help. Of course, I never say *that*. Usually, "I'm sorry for the delay, we're just very short-handed". Which is never a good enough answer, and the customer leaves in a huff. Ah well, can't please everyone.
Taxes. Just the other day, a lady - notice it's mostly woman? Yeah, I did too... - got into this big discussion with me that the tax was "too high" on a $139.97 item. The total came to $147.something.
"How can it be almost 10 dollars in tax? That's not what the sign said back there."
"The signs have the price before taxes..."
"10 DOLLARS IN TAX! That's unbelievable"
"Actually, it's only 7 doll-"
"I'm not paying for this, that sign was misleading, the other one I paid for....ect".
Thank GOD her husband was smart. The calculator doesn't lie lady, 6 cents on the dollar would make it $147, as "unbelievable" as that may seem.
Woman aren't the only assholes though. Men can be bitches too. But guys have the more "creepy" aspect. I mean, as far as I know, I've never had a female customer hit on me. Unless they have and I never noticed - I really wouldn't know what to look for. But guys...old men, young men, middle-aged men. For me, it's hilarious, because if I happen to be running register - a once in a blue moon occurance - and a group of guys are together, they'll all be talking all through out the line until they get up to the point of checking out. Not one of them will speak. Is it that whole intimidation thing again? I wonder, because usually a group of 3/4 will be joking and laughing and generally just yucking it up until they are the next customers to be 'checked out' and then they won't say a word. Atleast the women keep talking. It really doesn't bother me that they don't talk, I'd rather they didn't because then if they hit on my while I am on register, I can't get away - remember, blushing queen here.
Other than trying to hit on me, guys are usually the ones that ask if another line can be opened. But I think that's 50/50 on both sexes. Guys usually take the 2nd step though, and go up to the courtesy desk to tell the poor courtesy associate to open more lines. Because courtesy has control over that *rolls eyes*. I say common sense, but I think most people are lacking in that general department.
The customers that bother me the most though are the ones that know that I work there. I'll be walking around on my break with my headphones on, and my *purse* - so it's pretty obvious that I'm not working - and people will come up to me and ask me where such-and-such is. I used to be nice about it, but kinda point them in the general direction. That was before the incident with the purse and headphones. Some guy was yelling "miss, MISS!" to get my attention, and that was it. I think I gave him the evil eye and kept going, turning the music up louder(always keep a cool head...I kinda don't want to get fired). What gives him the right to butt in on my life, when it is clear that I am not working there, and every other customers just thinks I am one of them? Just because he happens to know my face? *pfffft* Now, the response they get is "Ya know, you need to find someone with a VEST on, because the people with the VESTS are the ones that work here." and keep going. It's bitchy, but not horribly mean, and pretty much gets the point across. I don't bother you when you are on your break, don't bother me when I'm on mine.
I'm done complaining - for now - and I feel better. Good night.