Half an Hour or it's free. The semi-coherant rantings of a PizzaBoy.
Where to start? Well to start off I suppose I should make a confession...I lied. Up there, in the title to this new blog, diary thingy of mine my first words were a blatant sham. A con. A hoodwinkle.
You see, at the pizza shop where I work, it's not half an hour or it's free. Hell, you'd be lucky to get it free if the damn thing takes half the night to get there. Not that people don't try, it's not uncommon to rock upto a house and have the customer say "HEY! This has been over thirty minutes! Aren't I meant to get it free or something?"
Well, no, the fact that on the phone you get quoted forty-five minutes for delivery obviously means it's probably gonna be longer than half an hour, you stupid git. Of course I don't actually say that...I like having money far too much to risk getting fired over something silly like that. So instead you just smile, and say something along the lines of "Nah, sorry mate, it's fourteen ninety five", hand over the pizzas, garlic breads and coke, take the money then get into the car and drive away.
Most of the customers are okay with this, although there is the occasional customer who seems to get pleasure, if only subconciously, from making me suffer. Take last night as an example. I rock up to a house with a couple of free pizza's they had owed because we stuffed up their order on another night. Walk up to the door, lightly knock on the security screen.
No answer.
Knock harder on the door.
No answer.
Grab the bad firmly under my left arm and using my right arm knock very loudly on the door for a good twenty seconds or so.
This went on for a couple of minutes until I decided it was a useless cause and left. I drove around looking for a payphone, eventually finding one a few minutes drive away.
Put money into the phone, ring the number and after and a couple of short ring the customer picks up.
"Hi, this is [my name] from [The shop where I work]. Did you order a couple of pizza's to be delivered to [customers address]"
Customer (suspiciously): Yes?
"Oh I just wanted to check because I was there a few minutes ago and there was no answer."
Customer: Yeah sorry, I must have been out the back so couldn't hear the door.

"Oh, that's fine, I mean I earn a pittance as it is, and after all the time and money I've wasted having to drive back to your place twice, driving around looking for a payphone and wasting time so that I miss out on any other deliveries that might come into the shop this delivery has ended up costing my money instead of actually making any...I mean how goddamn hard is it to listen for a door huh? I took your order on the phone, you were quoted from thirty to forty-five minutes and it was there in thirty-five, it's not like you can say that you weren't expecting me, that it was a complete surprise to learn that you were going to have a pizza delivered. *insert incoherant swearing*"
Of course once again I didn't say any of that, it would be completely unprofessional. No, instead I just respond happily, "That's okay, your pizza will be there in five or so minutes"
Now some of you out there who occasionally partake in home delivered pizza goodness may be feeling slightly worried at the moment, so I think I'll just take a moment to reassure you that despite whatever horror stories you may have heard regarding the treatment of annoying customers pizza's (spitting on them etc), I've never once in the year and a half I've been working here done it myself, or heard of any other driver doing it (and they would of boasted about it to me if they had, believe me). We may get annoyed as all hell sometimes, but any normal delivery guy would never seriously dream about doing anything like that.
Alright, that last sentence was another lie. Occasionally at night when I'm lying asleep in bed I may dream about getting revenge on one of the terrible regulars, but it's just that, a dream.
Seriously.
Stop looking at me like that.
Where to start? Well to start off I suppose I should make a confession...I lied. Up there, in the title to this new blog, diary thingy of mine my first words were a blatant sham. A con. A hoodwinkle.
You see, at the pizza shop where I work, it's not half an hour or it's free. Hell, you'd be lucky to get it free if the damn thing takes half the night to get there. Not that people don't try, it's not uncommon to rock upto a house and have the customer say "HEY! This has been over thirty minutes! Aren't I meant to get it free or something?"
Well, no, the fact that on the phone you get quoted forty-five minutes for delivery obviously means it's probably gonna be longer than half an hour, you stupid git. Of course I don't actually say that...I like having money far too much to risk getting fired over something silly like that. So instead you just smile, and say something along the lines of "Nah, sorry mate, it's fourteen ninety five", hand over the pizzas, garlic breads and coke, take the money then get into the car and drive away.
Most of the customers are okay with this, although there is the occasional customer who seems to get pleasure, if only subconciously, from making me suffer. Take last night as an example. I rock up to a house with a couple of free pizza's they had owed because we stuffed up their order on another night. Walk up to the door, lightly knock on the security screen.
No answer.
Knock harder on the door.
No answer.
Grab the bad firmly under my left arm and using my right arm knock very loudly on the door for a good twenty seconds or so.
This went on for a couple of minutes until I decided it was a useless cause and left. I drove around looking for a payphone, eventually finding one a few minutes drive away.
Put money into the phone, ring the number and after and a couple of short ring the customer picks up.
"Hi, this is [my name] from [The shop where I work]. Did you order a couple of pizza's to be delivered to [customers address]"
Customer (suspiciously): Yes?
"Oh I just wanted to check because I was there a few minutes ago and there was no answer."
Customer: Yeah sorry, I must have been out the back so couldn't hear the door.
"Oh, that's fine, I mean I earn a pittance as it is, and after all the time and money I've wasted having to drive back to your place twice, driving around looking for a payphone and wasting time so that I miss out on any other deliveries that might come into the shop this delivery has ended up costing my money instead of actually making any...I mean how goddamn hard is it to listen for a door huh? I took your order on the phone, you were quoted from thirty to forty-five minutes and it was there in thirty-five, it's not like you can say that you weren't expecting me, that it was a complete surprise to learn that you were going to have a pizza delivered. *insert incoherant swearing*"
Of course once again I didn't say any of that, it would be completely unprofessional. No, instead I just respond happily, "That's okay, your pizza will be there in five or so minutes"
Now some of you out there who occasionally partake in home delivered pizza goodness may be feeling slightly worried at the moment, so I think I'll just take a moment to reassure you that despite whatever horror stories you may have heard regarding the treatment of annoying customers pizza's (spitting on them etc), I've never once in the year and a half I've been working here done it myself, or heard of any other driver doing it (and they would of boasted about it to me if they had, believe me). We may get annoyed as all hell sometimes, but any normal delivery guy would never seriously dream about doing anything like that.
Alright, that last sentence was another lie. Occasionally at night when I'm lying asleep in bed I may dream about getting revenge on one of the terrible regulars, but it's just that, a dream.
Seriously.
Stop looking at me like that.
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